---
title: "Streamlined Access and Visitor Notifications: Turn Them On or Off"
lang: en
canonical_url: https://www.peony.ink/docs/troubleshooting/streamlined-access-and-notifications
description: "Streamlined access lets Peony visitors skip email verification for 7 days; visitor notifications email admins. How to tell if each is on and switch it in Settings."
---
These switches are in the **Settings** menu at the bottom-left of Peony. Each menu item names the **action it will take**, not the current state, so the wording tells you the opposite of what's on right now:
| The menu shows | That means it's currently | Click it to |
| --------------------------------- | ------------------------- | ------------- |
| **Disable** streamlined access | On | Turn it off |
| **Enable** streamlined access | Off | Turn it on |
| **Disable** visitor notifications | On | Turn them off |
| **Enable** visitor notifications | Off | Turn them on |
| **Disable** anomaly alerts | On | Turn them off |
| **Enable** anomaly alerts | Off | Turn them on |
## Streamlined Access
With streamlined access **on**, a visitor who has verified their email doesn't need to verify it again for **7 days**. They open your link and go straight in, instead of waiting for a new sign-in email each visit. It's on by default.
With it **off**, visitors verify their email with a fresh sign-in email (a link or a code, depending on the access mode) every time they open a link.
Streamlined access is remembered in the visitor's browser, so a visitor on a new device, a different browser or an incognito window still verifies once. If a link keeps opening under an earlier email, see [A visitor link opens with the previous email](https://www.peony.ink/docs/troubleshooting/visitor-link-opens-with-previous-email).
To switch it, click **Settings** at the bottom-left and choose **Disable streamlined access** or **Enable streamlined access**.
### When to Turn It Off
Keep it on for most deals — it saves visitors a sign-in email on every visit. Turn it off when every single visit should prove who is opening the room, for example when investors might share a laptop or open links on a shared computer.
## Visitor Notifications
Visitor notifications are emails Peony sends to you, the admin, about visitor activity on your links — visitors never receive them. Turn them off if they're too frequent, and back on if you stopped receiving them.
The switch covers the whole workspace: when any admin turns it off, the emails stop for everyone. Each email goes to one admin, whoever created the link. If that person is no longer an active admin, it goes to the oldest active admin in the workspace.
To switch them, click **Settings** at the bottom-left and choose **Disable visitor notifications** or **Enable visitor notifications**.
### What a Notification Shows
A view sends one email from `updates@notification.peony.ink`, and Peony then holds further emails about the same visitor for 1 hour. The email shows which document or room was opened, who opened it, the time, the link used, the device and the location, plus a **View all stats** button that opens visit duration, drop-off and engagement for that visit.
Whether you learn **who** opened it depends on the link. If the link asks for an email (email verification, or an NDA gate, which also collects one), the email names the visitor:
If the link lets people in without an email, the same email says the room was viewed by **Anonymous**:
To know who is reading, turn on email verification for the group. See [Link settings: email access vs link access](https://www.peony.ink/docs/getting-started/permissions-and-security-settings).
### Not Receiving Notifications?
1. Open **Settings** and check the item. If it says **Enable visitor notifications**, they're off — click it.
2. If it already says **Disable visitor notifications**, they're on. Check your spam or junk folder, and ask your IT team to allow email from `peony.ink`. See [Invite or reminder emails aren't being delivered](https://www.peony.ink/docs/troubleshooting/invite-and-reminder-emails-not-delivered).
3. Check who created the link. Notifications go to that admin's Peony account email, not to every admin. To send them to a shared inbox, set up a forwarding rule in your email client.
## Anomaly Alerts
Anomaly alerts Enterprise email an admin about unusual visitor locations and flagged networks. They're off by default and are separate from visitor notifications. See [Visitor anomaly alerts](https://www.peony.ink/docs/features/security/visitor-anomaly-alerts).
## Theme
Open **Settings** > **Theme** and pick **System**, **Light** or **Dark**. A check mark shows the current choice. It's saved in this browser and available on every plan.
## New File Notifications
New file notifications Deal Team+ aren't in the bottom-left **Settings** menu. They're a card in the data room's own **Settings** tab: **New file notifications**, "Email recipients a daily summary when new files, agreements, or links are added."
Turn it on so invite-only recipients get a once-a-day digest whenever something new lands in the room — no need to ping them manually every time you add a document. It pairs well with an active Q&A room where new files keep arriving.
## Common Questions
#### Why do visitors have to verify their email every time they open my link?
Streamlined access is probably off. Open **Settings** at the bottom-left: if the menu shows **Enable streamlined access**, click it. Once it's on, a visitor who has verified their email doesn't need to verify again for 7 days.
#### A visitor with streamlined access on was asked to verify again. Why?
The 7 days are remembered per browser. A new device, a different browser, an incognito window, or cleared cookies means verifying once more.
#### How do I know if visitor notifications are on?
Open **Settings** at the bottom-left. The menu shows the action you can take: **Disable visitor notifications** means they're on now; **Enable visitor notifications** means they're off.
#### Why did only one admin get the notification?
Each email goes to one admin: whoever created the link. If that person is no longer an active admin, it goes to the oldest active admin.
#### A visitor opened my link twice and I got one email. Why?
After one email, Peony holds further emails about the same visitor for 1 hour. Every visit still shows in [Who viewed which pages](https://www.peony.ink/docs/features/analytics/page-level-analytics).
#### I'm getting too many notification emails. Can I stop them?
Yes. Open **Settings** and click **Disable visitor notifications**. You can still see every visit in [Who viewed which pages](https://www.peony.ink/docs/features/analytics/page-level-analytics).
## Related
- [Visitor anomaly alerts](https://www.peony.ink/docs/features/security/visitor-anomaly-alerts)
- [A visitor link opens with the previous email](https://www.peony.ink/docs/troubleshooting/visitor-link-opens-with-previous-email)
- [Invites or reminders aren't being delivered](https://www.peony.ink/docs/troubleshooting/invite-and-reminder-emails-not-delivered)
- [Invite visitors & resend invites](https://www.peony.ink/docs/getting-started/invite-viewers)
- [Link settings: email access vs link access](https://www.peony.ink/docs/getting-started/permissions-and-security-settings)
---
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