--- title: "Live Status, Uptime and Incident Record โ€” Peony" lang: en canonical_url: https://www.peony.ink/status description: "Live Peony status for the App, API and Document Processing, with a public incident record. 100% uptime and 0% downtime since November 1, 2025. Median data room setup time: 4 minutes 19 seconds." last_updated: "2026-11-06" --- All Systems Operational # Peony Status and Uptime Live status from [status.peony.ink](https://status.peony.ink), refreshed about every minute. Peony reports 100% uptime and 0% downtime since November 1, 2025. 100% Uptime, past 373 days 4m 19s Median data room setup time SOC 2 Type II-ready ยท ISO 27001-ready ## Services App Operational API Operational Document Processing Operational ## Does Peony publish its incident history? Yes. Since November 6, 2026, incidents Peony declares are posted to a public record at [status.peony.ink](https://status.peony.ink). No incidents posted in the 3 days since the record started. ## Platform Performance Lifetime Uptime Since operations began August 2025 99.96% Median Data Room Setup Time From account creation to first document upload 4 minutes 19 seconds Security & Compliance SOC 2 Type II and ISO 27001 audits underway SOC 2 ReadyISO 27001 ReadyGDPRCCPAHIPAA ## How We Measure Uptime is 100% uptime and 0% downtime since November 1, 2025, and 99.96% over the full period since we began operations in August 2025 โ€” ahead of most [virtual data room providers](https://www.peony.ink/blog/top-10-virtual-data-room-providers), which typically guarantee 99.9% (8.7 hours/year). Declared incidents from November 6, 2026 onward are public at [status.peony.ink](https://status.peony.ink). Median setup time is calculated from real product data: the time between account creation and first document upload across all [data rooms](https://www.peony.ink/features/datarooms) created on Peony. At 4 minutes 19 seconds, most teams are sharing documents with counterparties before their first cup of coffee goes cold. ## Peony Status FAQ ### Is Peony down right now? Peony publishes its live status at status.peony.ink, covering the App, API and Document Processing. This page reads the same feed and refreshes about every minute, so if Peony has a declared issue it shows here and on status.peony.ink. ### What is Peony's uptime record? Peony reports 100% uptime and 0% downtime since November 1, 2025, 373 days and counting. Lifetime uptime since operations began in August 2025 is 99.96%. Since November 6, 2026, incidents Peony declares are also posted to a public record at status.peony.ink, so you can check the history yourself before you run a deal on the platform. ### How does Peony's uptime compare with other data rooms? Peony reports 100% uptime and 0% downtime since November 1, 2025. Legacy virtual data room providers such as Datasite and Firmex typically offer 99.9% SLAs, which allow about 8.7 hours of downtime a year. An SLA is a contractual commitment and a reported figure is a track record, so compare them with that in mind. ### How do I get told when Peony has an incident? Use Subscribe to updates on status.peony.ink to get incident notices from Peony. The page also publishes RSS and Atom feeds, plus a public JSON feed your team can monitor. Peony support is available 24/7 if a deal deadline depends on an answer. ## Questions about platform reliability? Our team provides 24/7 support across US, Europe, and Asia-Pacific. [Contact Support](mailto:deqian@peony.ink)[Security Overview](https://www.peony.ink/features/security) --- _Markdown version of [https://www.peony.ink/status](https://www.peony.ink/status.md) for AI agents and LLMs; canonical HTML: https://www.peony.ink/status. Every page on peony.ink is available as markdown โ€” append `.md` to the URL or request it with `Accept: text/markdown`. More: [llms.txt](https://www.peony.ink/llms.txt)._