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How File Storage Works (Files Never Leave Our Servers)

When you share a Peony data room, files stay on Peony's servers. Viewers open them in-browser — not by downloading.

Last updated April 10, 2026

When you "share" a Peony data room, files are not sent to the recipient. They stay on Peony's servers. Viewers read documents in an in-browser viewer. Unless you explicitly allow downloads, nothing leaves Peony's infrastructure.

This is the opposite of email attachments, Dropbox share links, or Google Drive share links.

The Short Answer

  • Files are stored on AWS (US region).
  • "Sharing a data room" means sharing a link, not files.
  • Viewers render files in a secure in-browser viewer — they never receive the underlying file.
  • Downloads are off by default, enabled per link if you want.
  • Revoking a link stops access instantly. Anything not already downloaded is gone.

When You Upload a File

Three things happen:

  1. Upload — encrypted in transit (TLS), written to Peony's AWS storage (US region).
  2. AI auto-indexing — text extracted, document classified, searchable index built. Finishes in under three minutes for most rooms.
  3. Render-ready conversion — PDFs use a custom secure viewer. Excel renders via a hardened web viewer. PowerPoint converts to browsable pages. Video streams in-place.

Files are encrypted at rest and retrievable only through authenticated requests from your workspace.

  1. Peony checks the access gates — email verification, NDA, password, domain whitelist, expiry.
  2. Gates pass → viewer enters the room.
  3. The browser loads the file list from Peony's API, not the files themselves.
  4. When the viewer clicks a document, Peony streams the rendered view page by page, under the watermark and protection layers you configured.
  5. Every action logs to analytics.

The file itself never leaves Peony's servers — only the rendered view does. A PDF is not sent as a PDF; it is sent as a stream of pages into the Peony viewer.

Why View-Only Is Real

"View-only" is a technical property, not a marketing claim. When downloads are disabled, the viewer has:

  • No file path to right-click and save
  • No "download original" button
  • No way to extract the source file from the viewer
  • No way to intercept the raw file via devtools (the stream is rendered, not raw)

What they can still do:

  • Take a screenshot (unless screenshot protection is on and they are on desktop — see Access Control Layers)
  • Photograph the screen with a phone
  • Read and remember content

For hard protection: downloads off + screenshot protection + dynamic watermark + NDA gate. Even if a phone photo slips through, the watermark carries the viewer's email.

Why Storage Location Matters

Peony hosts on AWS in the US region:

  • Latency — viewers outside North America see marginally slower initial loads. Still fine for document viewing.
  • Data residency — If your governance requires EU hosting, standard Peony is not a fit. Enterprise can discuss EU options.
  • Compliance — SOC 2 Type II in progress via Sprinto. See Compliance and Certifications.

For most deal teams — VCs, PE firms, founders, M&A advisors, CRE brokers, consultants — US-region AWS is a non-issue.

  • Link URL stops working instantly.
  • Viewers who try to open it after revoke see "link not found."
  • A file already open in their browser tab keeps displaying until they close it, but they cannot re-enter.
  • A file they already downloaded (if downloads were enabled) stays on their machine — Peony cannot reach across the internet to delete it.

The only way to guarantee a viewer never has the file is to keep downloads disabled from the start.

Backups

Automated backups every 4 hours, 30-day retention. If you delete a room or folder by accident, support can restore it within the retention window. See Backups and Disaster Recovery .

Common Mistakes

  • Assuming "sharing a link" means emailing a file. It does not.
  • Enabling downloads for convenience. Any viewer who clicks download now has the file permanently. Default is downloads-off for a reason.
  • Treating revocation as a time machine. Revoking stops future access; it does not un-download anything.
  • Assuming EU-region storage on the standard plan. It is not. Contact sales for Enterprise options.

Next Steps