How File Storage Works (Files Never Leave Our Servers)
When you share a Peony data room, files stay on Peony's servers. Viewers open them in-browser — not by downloading.
Last updated April 10, 2026
When you "share" a Peony data room, files are not sent to the recipient. They stay on Peony's servers. Viewers read documents in an in-browser viewer. Unless you explicitly allow downloads, nothing leaves Peony's infrastructure.
This is the opposite of email attachments, Dropbox share links, or Google Drive share links.
The Short Answer
- Files are stored on AWS (US region).
- "Sharing a data room" means sharing a link, not files.
- Viewers render files in a secure in-browser viewer — they never receive the underlying file.
- Downloads are off by default, enabled per link if you want.
- Revoking a link stops access instantly. Anything not already downloaded is gone.
When You Upload a File
Three things happen:
- Upload — encrypted in transit (TLS), written to Peony's AWS storage (US region).
- AI auto-indexing — text extracted, document classified, searchable index built. Finishes in under three minutes for most rooms.
- Render-ready conversion — PDFs use a custom secure viewer. Excel renders via a hardened web viewer. PowerPoint converts to browsable pages. Video streams in-place.
Files are encrypted at rest and retrievable only through authenticated requests from your workspace.
When a Viewer Opens a Link
- Peony checks the access gates — email verification, NDA, password, domain whitelist, expiry.
- Gates pass → viewer enters the room.
- The browser loads the file list from Peony's API, not the files themselves.
- When the viewer clicks a document, Peony streams the rendered view page by page, under the watermark and protection layers you configured.
- Every action logs to analytics.
The file itself never leaves Peony's servers — only the rendered view does. A PDF is not sent as a PDF; it is sent as a stream of pages into the Peony viewer.
Why View-Only Is Real
"View-only" is a technical property, not a marketing claim. When downloads are disabled, the viewer has:
- No file path to right-click and save
- No "download original" button
- No way to extract the source file from the viewer
- No way to intercept the raw file via devtools (the stream is rendered, not raw)
What they can still do:
- Take a screenshot (unless screenshot protection is on and they are on desktop — see Access Control Layers)
- Photograph the screen with a phone
- Read and remember content
For hard protection: downloads off + screenshot protection + dynamic watermark + NDA gate. Even if a phone photo slips through, the watermark carries the viewer's email.
Why Storage Location Matters
Peony hosts on AWS in the US region:
- Latency — viewers outside North America see marginally slower initial loads. Still fine for document viewing.
- Data residency — If your governance requires EU hosting, standard Peony is not a fit. Enterprise can discuss EU options.
- Compliance — SOC 2 Type II in progress via Sprinto. See Compliance and Certifications.
For most deal teams — VCs, PE firms, founders, M&A advisors, CRE brokers, consultants — US-region AWS is a non-issue.
When You Revoke a Link
- Link URL stops working instantly.
- Viewers who try to open it after revoke see "link not found."
- A file already open in their browser tab keeps displaying until they close it, but they cannot re-enter.
- A file they already downloaded (if downloads were enabled) stays on their machine — Peony cannot reach across the internet to delete it.
The only way to guarantee a viewer never has the file is to keep downloads disabled from the start.
Backups
Automated backups every 4 hours, 30-day retention. If you delete a room or folder by accident, support can restore it within the retention window. See Backups and Disaster Recovery .
Common Mistakes
- Assuming "sharing a link" means emailing a file. It does not.
- Enabling downloads for convenience. Any viewer who clicks download now has the file permanently. Default is downloads-off for a reason.
- Treating revocation as a time machine. Revoking stops future access; it does not un-download anything.
- Assuming EU-region storage on the standard plan. It is not. Contact sales for Enterprise options.
