Invoices, Receipts, and Billing History
Find past invoices in Settings → Billing → Invoices, update billing details for VAT and company name, and recover missing Stripe receipts.
Last updated April 10, 2026
Every charge generates a Stripe invoice and a receipt email. Past invoices live in Settings → Billing → Invoices and are downloadable as PDFs.
Find Invoices
- Open Settings → Billing → Invoices (sometimes labeled Invoice History).
- You'll see every invoice with date, amount, and status.
- Click any row to download the PDF or open it in Stripe's customer portal.
Each PDF includes your billing name and address, line items (seats, pro-rations, plan changes), total, and payment method.
Stripe Receipt Emails
Stripe auto-emails a receipt from notifications@stripe.com after every successful payment. Check spam or promotions if you don't see it.
If receipts aren't arriving, see Missing Receipts.
Update Billing Details (Company, VAT, Address)
- Open Settings → Billing → Billing Details.
- Edit:
- Company / billing name
- Billing address
- VAT / tax ID
- Billing email (where Stripe sends receipts)
- Click Save.
Changes apply to future invoices only. To correct a past invoice, email sean@peony.ink with the invoice date and the fix.
VAT and Tax
- EU — Enter your VAT ID in Billing Details before upgrading. Valid VAT IDs trigger reverse-charge and zero out the VAT line.
- UK — Tax applied based on billing address.
- US and other regions — Stripe tax rules for your billing address.
Wrong VAT treatment on an invoice? Email sean@peony.ink with the invoice number.
Missing Receipts
Some legacy accounts don't auto-receive receipts. Common causes:
- Spam/promotions folder — search for
notifications@stripe.com. - Auto-email disabled on legacy Stripe record — email sean@peony.ink and it can be re-enabled manually.
- Billing email changed — update under Settings → Billing → Billing Details → Billing Email.
To recover a specific past invoice:
- Check Settings → Billing → Invoices first — every invoice is there as a PDF whether the email arrived or not.
- If not listed, email sean@peony.ink with your account email and the payment date. Resent same business day.
Annual Invoices
Annual plans invoice the full 12-month term upfront as one line. Need a per-month breakdown for accounting? Email sean@peony.ink.