Invite Your Team (Admins vs Viewers)
Inviting a team admin adds a paid admin. Inviting a viewer is free. Here is the exact distinction so you avoid surprise charges.
Last updated October 2, 2026
Peony has two different "invite" flows with very different pricing.
- Invite admins — adds a paid admin. $30/month on Business, $52/month on Data Room.
- Add a viewer — free and unlimited on every plan, including the free tier.
Admins are people on your team who manage data rooms. Viewers are counterparties who read the rooms you share. If you just want to send a pitch deck to 20 investors, they are viewers.
Read this before clicking any "Invite" button.
Admins and seats are covered in three pages. Admins vs viewers explains who is an admin and who is a visitor, with persona examples and why you might be charged for an extra admin. Invite your team has the steps to invite an admin and fixes for invite problems. Add or remove admins covers removing an admin, changing the account email, moving the subscription and how the pro-rated charge works.
The Full Comparison
Who each role is, what they can do and what they cost, side by side: the comparison table.
Where Each Invite Flow Lives
There are two different Settings surfaces, and people mix them up. Workspace settings live at the bottom-left of the home screen — that is where you invite admins. The per-data-room Settings tab (inside a room) is for room options and does not add admins. Add viewers from inside the data room itself.
Add a Viewer (free)
- Open the data room, go to Permissions
- Click Share securely
- Open an existing group (or create one), and go to the Visitors tab
- Add the viewer's email under People with access, then Save
- No billing impact
This is the flow you use 95% of the time. There is no "Invite Viewer" button — viewers are always added inside the room's Visitors tab. See Invite Viewers.
Invite an Admin (paid)
- Click Settings at the bottom-left of the home screen (outside any data room), in the navbar user menu
- Choose Invite admins
- In the Invite admins dialog, enter the email in the Enter email field and click Invite
- On Business or Data Room, this triggers a pro-rated per-admin charge
There is no role picker. Everyone you invite here is an admin by definition — Peony shows "Inviting admin…" then "Admin invited," and you are billed per admin. Use this flow only when a colleague joins your company and needs to help manage rooms.
Persona Examples
Worked examples (a founder sharing with VCs, an M&A advisor with an analyst, a sell-side deal with several buyer firms, a solo consultant) are in Persona examples. One more case:
Assistant who uploads files but not billing. Still an admin. There is no "read-only admin" or role tier — everyone invited under Invite admins is a full admin and costs one seat.
"Why Was I Charged for an Extra Admin?"
Someone was added through Settings > Invite admins instead of as a viewer. Peony pro-rated the charge for the rest of the billing period. What happened and how to fix it: The surprise seat charge.
Admin Pricing Per Plan
Free includes one admin (you) and every paid plan charges per admin, with viewers always free and unlimited; prices and the Deal Team minimum are in Plans and Pricing.
Transfer Account Ownership
To hand the workspace to someone else, or to change your own email address on it, invite the new person or email as an admin and then have them remove the old one; see Move your subscription to a new account.
Common Mistakes
A test admin left in place, a counterparty invited as an admin, or an upgrade prompt read as a viewer limit: see Common mistakes.
Common Questions
How do I invite a teammate or add a seat?
Use Settings → Invite admins on the home screen — not inside a data room. Enter the email, click Invite. Pricing is per admin, and all permissions auto-enable for the new admin.
I can't see my list of admins to remove one — the box only autocompletes emails.
Open Settings → Invite admins. The email autocomplete dropdown hides the existing admin list; dismiss the dropdown and the admins appear. Hover a name and click the cross to remove them.
How do I check how many admin seats I'm billed for?
Open Settings → Invite admins. If no one else is listed, you're on a single seat. (A seat you removed can still appear on the prior cycle's Stripe invoice.)
My colleague can't accept the admin invite ("Failed to accept invite").
Inviting an admin triggers a charge, so a declined, out-of-funds, or 3D-Secure-blocked card will block the seat. Try another card or check with the bank, and support can send a manual invoice if needed.
We got multiple charges but only signed up for one account — why?
Billing is per admin invited to the workspace, not per data room or per storage. Every admin who accepted and logged in is billed. Remove extras via Settings → Invite admins; the next cycle bills only the remaining admins.
I want to leave and cancel only myself, not my teammates.
Cancel in the Billing dialog affects the whole workspace. To remove only yourself, ask a teammate to remove you via Settings → Invite admins. You're billed for your seat through the current cycle.
Can I split two data rooms across different teams?
Yes. The founding admin registers first, invites the other admins via Settings → Invite admins, then creates teams on the left of the main app (for example "founding team" and "branding team"). Put the founding admin in both teams for full access, and restrict each other team to its own workspace via team settings and team members.
A colleague I invited as an admin sees "account not found" when they sign in.
They need to create their Peony account first. Ask them to sign up at app.peony.ink with the same email address you invited, then sign in. The workspace appears as soon as they're in.
Next Steps
- Admins vs Viewers: Who Pays, Who Doesn't
- Add or Remove Admins — removing admins, moving the subscription, charges for removed seats
- Invite Viewers and Track Who Opened
- Workspaces, Data Rooms, Links, and Viewers
